Thursday, June 6, 2013

Badger Cull: Which Lib Dems voted for sanity?

As far as I can tell, at this stage, the Lib Dem MPs that voted for vaccination rather than cull...

Gordon Birtwistle,
Paul Burstow,
John Hemming,
Martin Horwood,
Stephen Lloyd,
John Pugh,
Bob Russell,
Adrian Sanders,
Stephen Williams

Thursday, May 23, 2013

UX decision making the right way

I'm currently in a bit of a bad mood, unfortunately we've had feedback from client on some work and they want to make some changes. The changes aren't too major in scope, in fact they probably will only take about 10 minutes to implement due to the highly CSS-centric approach I've taken to build the Web App.

The problem isn't the complexity of the changes...it's why the changes are being made.

The web app (sorry, got to keep it vaguely abstract, no pics!) utilises a soft pastel colour scheme, to be complimentary to the brand's colour scheme, while also using some striking colours to help emphasise certain user actions. A stronger green colour is used when a section is complete, and a somewhat jarring orange is used when there is something that still needs attention.

These choices on their own are not good usability per se, but combined with clear and concise labelling that gives the user an indication of the intent of such a coloured object, and the use of icons to further emphasise such intent, the colours can form part of an ongoing subconscious indicator that will hopefully gravitate the user in to quicker choices for their navigation and an ease of finding their next task on the page.

To reinforce this colour scheme we also use the same colour scheme in the form validation that is done at login, and with strong visual cues on the homescreen of the web app.

The choice of how to use colour was very considered, and the relationships between colours too. The overall goal was to make the app pleasant to use throughout the day, but also to really highlight where there was an interaction or message that needed immediate attention.

The client has changed their mind from the initial advice of "This isn't customer facing, brand colours don't matter" (and I can't say whether this is just poor communication on behalf of the people I work with, or the client truly changing their stance) to "I want everything blue"

Now, I don't mind the idea that things should be blue. It's awkward if everything is a shade of blue, and we definitely lose some of that easy subconscious filtering of information that a striking colour affords. I wouldn't choose to do it, but if there was a good reason to do it I wouldn't stand in the way of it. Alas, it seems I dug too deep in requesting that someone requests information on why this change is desired, and now the elements that were orange, a clear contrast, have gone from being a lighter shade of blue than the other blues on the page, to actually grey.

GREY. The universal colour of inactive and disabled elements on the web. To add insult to injury we already use grey in specific use cases on the app...yeah...when the button or interactive element needs to be present but clearly defined as non-interactive!

I feel strongly that we have gone through the right process in deciding our colour scheme, unfortunately something has happened in our communication with the client that means a veto has come from upon high. Even more unfortunately there is no context or reason to that decision...and since they pay the money no-one is willing to challenge it.

I'm no expert, I try to make the best decisions I can with my colleagues...UX isn't a science. What it is, however, is testable. It's a shame that our relationship with the client appears to be such that we're going to miss out on the one opportunity to actually nail this particular disagreement to one side or the other...user testing!

We could easily give a sample of those that are intended to use the application, potentially even those that aren't, a set of tasks to do on one colour scheme, and a different sample the same tasks with a different colour scheme. We could record if there are any difficulties in the perception of the app, we could also measure the time taken to perform the tasks. Through then asking each sample to do the same again with the opposite colour scheme we can then also measure the change (if any) in productivity through the app compared to their first run. Productivity should improve as their experience with the app has grown, but we can check for differences in how usage speed changes, perhaps most importantly we can ask each group how it felt to move on to the second colour scheme.

If one is better we should have a clear indication through watching our users perform the tasks that the transition from one colour scheme to the second created greater comfort, while the other transition caused more confusion.

This kind of decision making should be standard when we make decisions that are challenged by a higher power for undisclosed reasons. If they are unwilling or unable to provide reasoning for their request then the only sane way to provide the best solution is to test both solutions and determine an optimal solution.

So why are we so afraid to do this? Is the client going to hate us for having proof that we're doing the most efficient thing with their app? It may seem stupid, but if a difference in colour scheme improves productivity by 5 seconds across a day, on a three day week, with 100 employees, that saves 21 hours worth of employee time through the year, or another three days of work. Not a significant saving perhaps in that example, but a saving none the less. Is the client going to be outraged at us providing this saving?

Be it fear of annoying the client, the want of an easy ride at work, misaligned loyalties from within your job description...how many bad decisions are being made in the process of capitulation that can and should be easily and amicably resolved to the best solution available, regardless of who came up with the best idea?

Thursday, May 16, 2013

Online Safety Bill (take two)

There are a few bits of zombie legislation that just can't be put down to their eternal slumber, no matter how much we try to put them out of their misery. One is the idea of providing police with more powers to snoop on our activities online in a way we would never condone if done "in the flesh", and another is the idea of "protecting" us by forcing people to opt in to adult (pornographic) content. Last year Christian backed Tory MP Clare Perry put forward her unworkable idea for protecting the children and it seems that all this has led to is a revised version of the Online Safety Bill to be attempted this year.

What you're going to read below will be much easier to understand when you realise that the duty of monitoring all of this is being put on to OFCOM, and is using definitions that are intended for use in the broadcast mediums of TV and radio. Our MPs are seriously going to be looking at some potential law that treats the internet not as an interactive medium, but as a one way flow of information. Keep that in mind as you wonder how anyone can possibly think this is workable.

Is this version any better than the one that was actually laughably unable to be implemented before? Let's take a look.

Friday, May 10, 2013

Queen Speech, Fixed Term Parliaments and Resignations

An interesting bit of thought experimentation is going on about what might happen if the Queen Speech (the Government's legislative plan for the year) is amended. The New Statesman has raided the parliamentary website to dig out this quote...

The first parliamentary test of a minority or coalition government is the vote on an amendment to the Queen’s Speech. If the Queen’s Speech is amended, the Prime Minister must resign. The Conservative party lost their majority in the December 1923 election. They put their programme to the House in January 1924 as a minority administration and lost a vote on the King’s Speech. Ramsay MacDonald was called to form a Labour administration.

An EU referendum?

One thing that is becoming a stark inevitability is an EU referendum in the near future. It's been teased in front of the electorate like dripping red meat in front of a rottweiler, so we shouldn't be surprised that the media and a section of the voting public are frustrated that it remains very much there, but out of reach.

I strongly believe that the UKIP successes last week were less to do with the EU as they were to do with the failing of the Tories and Lib Dems to turn our economic situation around. But still, common sense rarely dictates the narrative of the nation, and as such we are to be assured that this is all about the EU, and immigration...the greatest scapegoat for our ills this side of Jews in 1920-30s Germany.

As such there are more calls for this referendum, and sooner. Cameron has promised to legislate to have a referendum next parliament if the Tories win in an utterly pathetic display of blackmail, also utterly useless if the other two main parties also promise a referendum. The right wing back benchers of the Tory party don't want to wait...and I would tend to agree with them.

Why should we wait?

The Lib Dems are immensely pro-EU, even if they favour some reform, and it is generally the position of the Labour party to be pro-EU as well. As with Leveson, why aren't these two parties stealing the thunder from the Tories, and from Cameron, right now?

The idea that an EU referendum has to be a negative thing is run entirely under the assumption that it is going to be lost...but why would such a referendum end up with us leaving the EU? The media machine spinning tales? UKIP marching down the country lanes drumming up support? Where is the assumption that the "pro-EU" side wouldn't have a message to give the electorate too?

One of the biggest dangers we face on the question of the EU is that it is handled in the same way that the AV referendum was with the bulk of the "information" coming from the biased voices of the two campaigns fighting it out for the win, rather than from an independent body such as the Electoral Commission. The constant batting away of the idea of a referendum plays not only into the hands of the right wing in terms of determining the time frame, but also in terms of framing the debate.

We have two years until the next election, one until the next EU elections. I would argue that the best time to hold a referendum is in 2014 alongside the MEP elections. There is no better time to combine resources and have all kinds of politicians putting their views across, and it gives this parliament time to organise to set up the referendum AND to ensure that the information campaign for the public is well resourced and given ample time to allow the public to digest what is a complex subject with good time before the referendum campaign starts.

This won't happen if we rely solely on the Tories panicking about UKIP. It's time for Labour and the Lib Dems to step up to the plate and take control...the Tory right will back them, this isn't a move that is likely to fail, and Cameron will be left even more destitute as a political power than he is right now. Why wait? Bring on the EU referendum...

Friday, May 3, 2013

Local Elections 2013

The Tories are dead, long live the Tories


Last night I made a prediction as to where today would go, I feel I would have said the same a week or even a month ago. With these council elections taking place almost exclusively in Conservative council areas (mostly rural), in councils that they won in the lead up to the 2010 election when disenfranchisement with Labour was at a recent high, this set of elections was always going to be the tale of how the Tories have lost their way.

The plot of that tale though, was always going to be the more interesting thing; with the rise of the "evil" UKIP, and no clear "hero" of the story, against a backdrop of a looming darkness yet to come...how would the story be told? My view was that UKIP would do well, but that this wouldn't be a reflection on UKIP as much as it is on Labour and the Tories (and Lib Dems to a degree, but for different reasons).

Tuesday, April 30, 2013

Orphan Works, the Enterprise and Regulatory Reform Act

There's quite a bit of consternation right now about changes in the Enterprise and Regulatory Reform Act not long passed in to law. With these sort of changes, where the "copyright" of a work is under threat, as with Instagram, people tend to grab the wrong end of the stick and liberally wave it about before calming down.

I just wanted to take a moment to look at this law, why it exists, and what it really means for all of your pictures of coffee and donuts.

Thursday, April 25, 2013

IndustryConf

So, I like conferences. Web conferences that is. Yesterday saw IndustryConf come and go with a more civil and respectful audience than you'd normally find, and more accents that you can shake a stick at. Perhaps the two are linked.

My first web conference was @Media in London, organised by the "Web Directions" team, so it was disappointing that John Allsopp was unable to make it for personal reasons, especially since...as Jeremy Keith said in his last talk of the day...John's "A Dao of webdesign" is perhaps more relevant today than it was when it was written 13 years ago.

At the time of that conference I was very much a "newbie" in the web world, and felt like I knew some stuff but needed to know more. The way I go in to conferences these days is a much more self-affirming affair, and IndustryConf was no different. I say self-affirming since I believe that web developers and designers are generally self-critical people, it's like a form of constructive professional depression.

Saturday, April 20, 2013

Protecting the public AND current affairs publishers

The Leveson inquiry ended with some fairly common sense suggestions to solve a problem. The problem? Large organisations that are responsible for delivering news to the country abusing their privilege and position, at the detriment not only of the reputation of individuals, but also of their privacy, and even of truth in general.

People opposed it, but they were fighting dirty. Referring constantly to hacking and libel meant they could frame the discussion as if laws already exist to cover all of the ills that the press and media deal in on a daily basis. They don't, and hacking and libel only just scratches the surface.

Friday, April 19, 2013

New "Small Blog" amendment

So we now have a new amendment to help "protect" small blogs from being expected to submit to regulation that larger organisations will be expected to do.

Amendment text can be found here. The amendments are reproduced below.

Tuesday, April 16, 2013

How positive discrimination works...

...and how it doesn't


I've been reading this account by Rae Hoffman about her feelings on "quotas" in tech conferences. I find myself generally agreeing with her, it's absolutely right that no-one should be put into a position purely because of a particular box they tick. It undermines them and the wider community, it undermines trust.

However I don't agree with the polarisation of the debate that this article helps to contribute to. How we select who speaks at conferences, and how we select who joins our teams at our work, isn't about either complete meritocracy or blind equality, with nothing in between. If you're taking either of those approaches you are Doing It Wrong™


The up to date "Why I can't vote Lib Dem" list

This is a list I intend to keep up to date, to remind myself as much as anyone else, why it is that I won't be able to vote Lib Dem any time soon. It should be understood that while I would never vote Labour or Tory (or extreme parties like the BNP or UKIP), what the Lib Dems (I use this as a reference to the ministers and core team) have done this last few years has...for me...been a worse betrayal.

Friday, April 12, 2013

DCMS and "small blogging"

There is some mini-outrage out there about how the "consultation" on "small scale" blogs is being handled for the Leveson-based regulation proposals going through parliament. The story goes like this: The government is trying to curtail the freedom of speech of bloggers at the same time as regulate the press, and now they won't even talk to us about it, they'll only invite a super secret set of bloggers who don't represent me.

Meh.

The trouble with this whole process is that it entirely misses the point of why the regulation is there in the first place...

Regulation is being given teeth because prominent and affecting reporting of current affairs can sometimes cross the line and it takes too long and too much money for someone to counter it.

Small bloggers, big bloggers, back-yard youtubers or big press barons...how much your speech or writing becomes a problem depends not on where you do it from, how many people you do it with, or how much money you make...it depends on how much you are heard.

Windows 8: Perils of comparing over time

There is news in a number of places of the decline in PC sales, and how supposedly Windows 8 is the disease.

I'm highly dubious of this claim. For a start I don't think your average consumer thinks about operating systems when they buy PCs. If they're a home user they're probably buying something that can "do X", whether that's gaming, word processing, or just internet. Your local nerd will tell you which PC copes with this (usually based on the processor power, graphics capability, etc) and sells it to you with some added extras you probably don't need.

Sunday, April 7, 2013

Are the rich paying more under Lib Dems than Labour?

Short answer: Probably not.

Longer answer: No-one knows yet, so it's incredibly deceitful to claim one way or the other with any certainty.

While taxes on high-value properties being sold has gone up, we would need to know if the frequency of sales is higher or lower than it was under Labour. While the tax rate is reduced from 50p to 45p for the super-rich, we have no evidence...and won't do for a couple of years now...that this move will generate more than the £1bn that was generated through Labour's last minute changes to the tax system.

Couple this with tax cuts for those who own businesses, cuts in the amount that those who speculate on the stock market have to pay, cuts in the level of taxes levied on bankers bonuses...and we have a very incomplete picture of just how much the really rich are "worse off" now than they were under the tax system in 2010.

Friday, March 22, 2013

The case of Justine McNally

I'm quite troubled by the idea that a fair judgement has been passed against Justine McNally. I need to make sure there is no absence of doubt here, the victim in this case is someone I have every sympathy for. To fall (possibly) in love with someone, or start that path, and find that they are not the person that they said they were creates a kind of crushing, floor falling from under you, chaos creating emotion that is hard to escape from. You doubt yourself, your ability to judge people, your confidence goes as you feel like you have been used and that it is somehow your fault you let this happen.

However...in this case deception only exists in the sense that the victim has been shaken by the fact that the person that she was having a relationship is female sexed rather than male. There are reports that Justine told the victim and her mother that she would go through a sex change to continue the relationship. This isn't the stance of a twisted manipulator, it's one of a person with an unsure view of their own sexuality wanting to be in a relationship with someone she cares about.



If Justine had been born as a man (sex) and gone through this relationship this story wouldn't exist, and yet it's likely that how the two felt about each other would be no different than before the deception was found out. If Justine had, if it were possible, a sex change before meeting with the victim and kept that quiet...again...we probably wouldn't be hearing about this, and the two would still feel the same about each other. Yet this story won't be told in such a way since the media has already latched on to the idea that this was some kind of grooming scheme with a sole aim, to get a girl in to bed.

Thursday, March 21, 2013

The #pycon incident: a catalogue of failures

This story makes me a little sad, of a joke gone wrong at the #PyCon event that has resulted in all kinds of mess. The story doesn't end with that blog post, it goes on further to the abuse and harassment of an individual for the choices they made.

From start to finish it's one unfortunate misjudgment over another that has compounded itself in horrible and hateful attitudes bubbling to the surface. I just wanted to list them here, I think we need to learn how we fight our battles.

Wednesday, March 20, 2013

How to be "the Press" and not get bankrupted

With all the class of a toddler having a tantrum in a supermarket at 6pm on a Friday, senior journalists continue with their dreary moaning about the Royal Charter to come on regulation of the press. If they're not trying to rally supporters with scaremongering about how all the blogs are going to be shut down, then they're misrepresenting (or misunderstanding) the realities of the legislation.

Take the Independent, they talk (as the Daily Mail do) of £1m fines for breaking the code of conduct, and of the state regulator (who doesn't even exist) being able to dictate front page apologies.

On the former they're scaremongering, the £1m fine is a maximum, only if your turn over is £100m a year, and only for repeated and serious breaches of the code of conduct...and may not even be that high! On the latter, they have seemingly not realised that where corrections and apologies are talked about, the terminology is about independent regulators, not the regulator of regulators that is the Recognition Panel, which they'd know if they read all the way to page 22.

Then there is Simon Jenkins, pulling bullshit from thin air as if it is cast iron fact. For example...

But we have to accept that sometimes there will be mavericks who are beyond reprimand. Free speech within the law is their entitlement.

"Hey, some people are going to be arseholes within the law...don't go changing the law so they have to re-evaluate being arseholes!"

The regulator is obliged to offer a free arbitration service to anyone who feels traduced or unfairly treated by the press

Except where the regulator believes that they aren't...not *quite* obligation, but journalists have had a really tough time with definitions this week.

Indeed, the service will have a vested interest in fines as it will be financed by "fine farming", like traffic wardens.

There is literally no evidence of this whatsoever. Arbitration panels are financed by both parties in a pre-agreed fashion. Fines don't come in to it.

Parliament on Monday proposed no safeguards against this becoming a PPI-style stampede for anyone – including lobbyists

Except for the bit where it says "The Board will need to have the discretion not to look into complaints if they feel that the complaint is [..] simply an attempt to lobby."

Worse ensues if editors reject the new regulator and, because a matter of law is at stake, the case goes to a proper court. They there face punitive "million-pound" fines.

Simon here confusing the potential maximum fine for repeat abuse of the code of conduct (as the Independent does, see above) with exemplary charges, which actually have no upper limit defined in law, as it happens.

It is hard to imagine a more "chilling" deterrent to serious press investigation than this.

And so, for those journalists and editors deciding to abanding serious press investigation due to these new laws, here are a few handy tips for the press to help ensure that your "integrity" can remain intact.

1) Get in with a regulator, or help organise for one to be set up

You know, being with a regulator is going to be common sense. If you do something wrong and someone can't go to the regulator, then they can only go to the courts. This is why exemplary damages exist, it's to say "You know, this person could have got you to print a correction and get a few hundred quid off you, all within a month...you've drawn it out, forced them to shell out on lawyers, now pay up for trying to stand in the way of justice"

Think that the regulator that you are/have gone for isn't keeping a fair balance between keeping you in line and staving off vexatious complaints? Go and sort out a new regulator. There are no limits on the number of regulators that can exist, as long as they are recognised by the recognition panel. The power is in your hands, create competition between regulators, reap the rewards.

2) Find your regulators code of conduct, or even help draft it, and apply it entirely to your own employee code of conduct

If you are following the code of conduct set out by the regulator, they will never let a complaint through to arbitration against you. The best way to protect yourself is to not be a dick, follow the rules. It's not a closed shop either, get involved with the formation of your regulator and you may be instrumental in ensuring the code of conduct is fit for purpose.

Don't like the code, or find your regulator is letting vexatious complaints through to generate fines? Please see point 1 above about organising a new one.

3) Keep up to date with who has told you to keep away

Your regulator will be keeping a list of people that are clearly "off limits". Want to provoke legal action against you? Go ahead and probe their lives or buy photos of them, outside of the relevant context of legitimate news and public interest stories. Otherwise, maybe staying ethical would be a less risky avenue.

4) Swot up on your regulator's "public interest" definition

Your regulator will need to provide guidance on when it's ok to break the code of conduct. Do you need to break the code of conduct? Worried that a complaint might be made that will cost you ONE MILLION POUNDS? Just talk to your damn regulator, they're hardly going to say "sure, you can do this, but not that" and, when you follow their advice, still allow the complaint against you through to arbitration.

Oh what, they have? MAKE A NEW REGULATOR (see point 1, again).

5) Make a transparent, readily available and FAST complaints procedure

Create a way for the public, whether personally involved or not, to complain about your work. Criticism is an opportunity for growth, and a mutually agreed outcome to a grievance strengthens relationships and respect. By having this procedure the regulation body you're subscribed to shouldn't be listening to a complaint before you've dealt with it, let alone take it to arbitration.

5b) Take complaints seriously

Oh, sure, you've got your complaints procedure but the net result is that you pretty much never accept fault, and any time you do you print the correction or apology in small text in one paragraph in 1/16th of a text heavy page. Are you surprised that the regulator feels they have to allow the complaint then made to them to go to arbitration?

If anything is making it to arbitration then it is going to usually be because you are are being unreasonable. Start thinking like individuals that like to be reasonable. Swallow your pride and print that apology with the same prominence you told the lie.

6) Don't keep making mistakes

So you've broken the code a few times, and you've not done anything about it, and you've had it go to arbitration....and you've lost each time. Maybe now is the time to re-evaluate your purpose in life and evolve? Or maybe you want to be fined up to 1% of your turnover (to a max of £1m)? Your call.

7) Profit

Big or small, if you follow the above steps then your "serious investigative journalism" is not going to result in your paper going bust. The insinuation that people are going to be able to go straight to asking you for a million pounds is an outright fallacy, and totally inaccurate with regards to the legislation concerned.

Perhaps this is a foretelling of the future though, as press regulation is passing journalists still can't get over misdirection, half truths and actual lies to try and push their view...right down to the wire the press is more than happy to show why it is so very important that these laws come to pass.

Tuesday, March 19, 2013

What is "significant"?

To continue on from yesterdays blog post on the Leveson style Royal Charter and it's implications on regulation of blogs I think it's best to clear up something.

First of all, we need to understand scope. There are two relevant "bits" of legislation when it comes to regulation of anyone coming out of yesterday. One is the Royal Charter and one is amendments to allow for "Exemplary Costs" to be put against a defendant in a case who should be regulated but isn't.

The scope of the former is purely about setting up an oversight body and their functions. The latter is purely about defining who will be eligible to be hit with these punishment charges and the circumstances underwhich they will apply.

It is really important to understand that between the two, as it stands, a "publisher" in one doesn't not account for who a "publisher" is in the other.

You can be a relevant publisher by running your own blog (like I do here, though this is a grey area through blogger, see side note below), and thus refused from being able to serve on the body that will assess how well independent regulation of other publishers is going, but at the same time *not* a relevant publisher when it comes to whether you'll be able to have exemplary costs brought against you in court.

This doesn't mean bloggers like me are free to defame and to tell lies, that could still land you in court as before, but we wouldn't have to worry on top of worry about heavy handed costs intended only to publish those that are intended to find regulation.

The problem here is the term "significant" and it's subtle use in the Royal Charter.

10. The Board of the Recognition Panel must:
a. prepare and publish a report of any review it conducts, whether of a cyclical or
exceptional nature; and
b. inform Parliament and the public as soon as practicable if, on the first anniversary
of the commencement of this Charter and thereafter annually if:
i. there is no recognised regulator for a continuous period of 3 months
after the first anniversary of the commencement of this Charter; or
ii. in the opinion of the Recognition Panel, the system of regulation does
not cover all significant news publishers
.

Emphasis is mine.

The term "significant" is only used twice in the Charter when referred to this way, and the first is the synopsis.

AND WHEREAS the Report of the Inquiry recommended that for an effective system of selfregulation to be established, all those parts of the press which are significant news
publishers should become members of an independent regulatory body:

It's not quite true to allude, as in this guardian live blog that the Royal Charter doesn't try to say who is intended to be regulated, or that it's scope is purely about appointments, but the reality is that there is no definition available anywhere that gives a dividing line between different levels of news publishers.

What is needed quite urgently is this definition for "significant", so that there is no doubt as to where the line is drawn on expectations. The sensible path would be to define it in the same way it has been defined in the amendments that discussed last night in the Crime and Courts Bill debate, and as I discussed yesterday.

EDIT:

I saw this in the amendments...

For the purposes of this section, a “significant news publisher” is a news
publisher which in the opinion of the Recognition Commission has a weekly
readership which would place it within the first 20 of a list of news publishers
ranked in descending order of weekly readership.

It seems to me that this is the benchmark that the government is intending to put publishing bodies against, and that this text takes precedence over the separate draft Royal Charter that people are referring to that I guess we need to hope this kind of definition will make it into the wording officially.

Side note

I don't believe that tweeters fall under the Schedule 4 of the Royal Charter, I believe that Twitter falls under it as the publisher of the website. Similarly platforms like Blogger cause am interesting dilemma. Is the blogger URL the website, or is the sub-domain site (such as this blog) the website.

After a day to think over it, and hearing other opinions, along with reading about how Twitter sees it's own operation as a network and not a publisher, my view has swung slightly to that tweeters are indeed publishers, but that as single individuals (group tweet accounts obviously being different) they wouldn't fall under the regulation requirements for those that can be charged exemplary damages against.

Maybe along with "significant", "website" needs to be better defined too.

What do you think?

Monday, March 18, 2013

Leveson's Royal Charter - Not a blog regulator

There is a lot of fuss being made today about how new plans on press regulation via a Royal Charter/Legislation (it's all the same, at the end of the day) will result in regulation being required for humble bloggers (like me...here...now!). The idea being put around is that bloggers will face potential chilling effects by new powers being open to those wishing to abuse the legal system to sue bloggers for what they're publishing.

tl:dr;? The laws collectively being brought forward mean we don't need to worry, relax, sit back...can I help you put that knee back in joint?

Now, let's put aside the rest of the content of the legislation that essentially exists to get people to sign up to regulatory bodies entirely to avoid court cases in the first place, and focus on this issue of the humble blogger. First, some files for your reference.

Here is the draft of the Royal Charter

Here is a draft of a really important sister-legislation, the Crime and Courts Bill Amendments

The confusion here comes, I think, in that the Royal Charter doesn't feel like it is fully formed. It is pretty much the same as the draft that was given by Labour and Lib Dems in response to talks breaking down a couple of days ago. In this sense the definition of a "publisher", and thus someone that should be seeking to be a member of an independent regulatory body, is extremely loose...

b) “relevant publisher” means a person (other than a broadcaster) who publishes in
the United Kingdom:
i. a newspaper or magazine containing news-related material, or
ii. a website containing news-related material (whether or not related to a
newspaper or magazine);


e) “news-related material” means:
i. news or information about current affairs;
ii. opinion about matters relating to the news or current affairs; or
iii. gossip about celebrities, other public figures or other persons in the news.
(emphasis is mine)

It's easy to get panicked here, I am posting new-related material right now, it's news and information on current affairs. By this definition I am now a publisher. Taken further it's easy to interpret that this means your Tweets are, if current affairs or celebrity based, making you a publisher too.

But thankfully nothing else in the Charter really says anything about what you must do. The Charter, you see, isn't really about publishers, it's about regulators.

The whole point of the Royal Charter is to set up a body that assesses and advises the various independent regulators that the government hopes will be set up. Think the Press Complaints Commission MK2 for the tabloid and broadsheets, but maybe some additional ones for gossip magazines, or for large blogs like Huffington Post.

What matters to us is the content in the Amendments document. Bear with me, and feel free to skip the jargon to get to the interpretation...

(1) In sections [Awards of exemplary damages] to [Awards of costs], “relevant
publisher” means a person who, in the course of a business (whether or not carried
on with a view to profit), publishes news-related material—
(a) which is written by different authors, and
(b) which is to any extent subject to editorial control.
This is subject to subsections (5) and (6).
(2) News-related material is “subject to editorial control” if there is a person (whether
or not the publisher of the material) who has editorial or equivalent responsibility
for—
(a) the content of the material,
(b) how the material is to be presented, and
(c) the decision to publish it.
(3) A person who is the operator of a website is not to be taken as having editorial or
equivalent responsibility for the decision to publish any material on the site, or
for content of the material, if the person did not post the material on the site.
(4) The fact that the operator of the website may moderate statements posted on it by
others does not matter for the purposes of subsection (3).
(5) A person is not a “relevant publisher” if the person is specified by name in
Schedule [Exclusions from definition of “relevant publisher”].
(6) A person is not a “relevant publisher” in so far as the person’s publication of
news-related material is in a capacity or case of a description specified in
Schedule [Exclusions from definition of “relevant publisher”].’.

...Phew... ok, what this says is as follows:

1) When a court is deciding how to award costs (in relation to penalising with heavy costs a publisher who has refused to join a regulator, and thus hasn't allowed a claimant the formal route of complaint they deserve), a publisher is defined (additionally and separately to the Royal Charter we've discussed) as a Business that publishes news and current affairs based material. The Business must publish content that isn't by just one single author, and has someone who is (2) in control of what to publish, when to publish it, and to generally be an "editor".

So far so good, I am not a business, I am one person, and while I edit my blog thisis the only way I fit this criteria. Already I can breathe easy that I am not going to be horribly punished by the legal system.

3) Publishers that aggregate content will also not fall into this legal definition. This is possibly the biggest grey area here. If I own a business that is all about publishing the news, but I let anyone free access to post on my site, do I fit the bill of having editorial control?

In reality this kind of clause looks to mean that forums, chat rooms, and social media sites like Twitter will not fall under any negative legal action purely for hosting what are platforms for publishing content, rather than websites that publish their own content in a specific manner.

4) Forum owners especially, but any owner of this business site that lets people publish content in general, will not be penalised simply because they take control of "moderation". This is actually huge news for the blogging community, which has long had legal issues with the idea that if you moderate comments on your website you take responsibility for the comments on your website. This is a huge step in rectifying that balance between encouraging participation and keeping yourself legally covered.

5) and 6) go on to mark out some specific situations whereby even if you hit all the markers in 1 and 2, you will still be exempt from huge legal costs because you are (and this is very rough, so don't take it too literally) a TV broadcaster such as the BBC that is running a website or publication, if you are running a site on a specific non-news/current affairs topic and only therefore post news relevant to your site's niche, if you are science journal, if you're running a business site whose news is solely about your business and it's interests, book publisher and public bodies.

So there you have it! We're moving forward with what is quite exciting legislation to require that big, for-profit organisations have to adhere to some minimum standards of accountability and ethics. At the same time, miraculously, we've also increased protection for bloggers and similar by removing some of the grey area that existed previously about their legal definition in the inter-world. But at the same time we do have an issue with a vague Royal Charter that encompasses almost anyone with an opinion and a means of putting it out there.

How people take this really is a pessimist vs optimist call, IMO. Nothing is forcing independent bloggers to get on board with a regulator, if they don't they'll be legally exempt from these "punishing costs". But at the same time the opportunity is here to think ahead, about our own standards, and to be proactive in a way that the dead tree press hasn't been and (if this week's evidence is anything to go by) never will be outside of legal coercion.

Edit:

There is another interesting situation which I guess comes down to how these amendments are to be heard. On the one hand we have the Royal Charter, which I think everyone is agreed is very vague and loosely written in too many places. On the other we have an amendment marked "NS4" from Simon Hughes et al. in the amendments document.

Maybe it's just the formatting, but the amendment looks like a neater and tighter version of the Royal Charter. It'd be good if someone can shed light on whether this is an attempt to simply put the Royal Charter in to "real" legislation, or if this is a necessary bit of linking legislation. Given who has put it forward (i.e. not the government!) I would assume the former, and that the impetus will be on the ministers talking up the need for the Royal Charter and not this legislation.

This would be a shame, since the amendment by Hughes, Caroline Lucas, Ben Bradshaw, etc. is much *better*. It makes clear, through the amendments I have discussed above, that those people that cannot serve on the recognition body (and the body that appoints them) could indeed by little bloggers like me...a much more ambiguous assertion taking the Royal Charter at it's black and white words. (note: @loveandgarbage isn't so sure that it is a reference to the other amendment, but to the Royal Charter itself.)

Just some more food for thought...